There is no excerpt because this is a protected post.
In the Middle East, countries that host large numbers of Syrian refugees now are taking active steps to encourage their return. Meanwhile, NGOs have started to consider steps to aid refugees in going home. Do refugees want to go back to Syria? And if so, when and how? IPL researchers surveyed Syrians in Lebanon to find out. The results can help inform the humanitarian and policy response to future refugee crises.
Social media companies are keenly focused on ridding their platforms of hateful speech and harassment. But content moderation can only capture a small fraction of it, and automatic filters can risk censoring ordinary users. Another approach is to counter these messages with opposing points. IPL researchers tested various kinds of counterspeech on Twitter, and they found that messages invoking empathy worked better than any other—they led authors of hate speech to discontinue their posts and even delete old ones.
Immigration Policy Lab researchers at ETH Zurich leveraged big data from recruitment platforms and machine learning to study discrimination in hiring. After analyzing anonymized data on recruiter decision-making and which candidates were contacted, they showed that immigrant job seekers were 6.5 percent less likely to be contacted as compared with Swiss job seekers with otherwise identical characteristics.
Whether you do academic research or nonprofit work, you've probably experienced the challenges that come with conducting surveys. It's difficult to keep in touch with study participants or clients over time, and surveys can be expensive and time-consuming. IPL found a solution in WhatsApp, which allows respondents to fill out a survey through automated messages on their mobile phones.