Legal empowerment could help forcibly displaced people who face high levels of violence and exploitation and few incentives to report. What is the demand for legal empowerment amongst forcibly displaced people? Does legal information lead to changes in well-being? We study legal empowerment through a randomized field experiment with 1,707 refugees and asylum seekers in Greece. We use an encouragement design to understand both variation in information-seeking behavior and the impact of information. At baseline, nearly half of the study participants were unaware of how to seek help after experiencing violence. Comparing generic (website-based) and personalized (WhatsApp chat with a caseworker) legal information against a control, we find more demand for generic than personalized legal information. Both treatments improved participants’ knowledge of exploitation under Greek law (by 0.23–0.7 SD) and increased confidence in responding to violence (by 0.26–0.57 SD) three months after treatment, but complier average treatment effects are larger for personalized than for generic treatments. Impacts on other outcomes were limited. We identify a trade-off between the higher uptake of generic information and the more effective personalized conversations, advancing our understanding of the demand for legal empowerment and suggesting actionable strategies for supporting forcibly displaced people.