Flavia Hug is a PhD student at KOF Swiss Economic Institute and the Immigration Policy Lab at ETH Zurich. She studies hurdles in public offices, specializing in “social security” and “written penalty orders.” In large-scale field studies, she applies methods from behavioral economics. Since December 2020, she has been working as a research assistant with professor Michel Maréchal and Harvard Law School on a field study on the American criminal justice system. Flavia holds a master’s degree in economics from the University of Zurich. For her master’s thesis, she studied contribution gaps in the Swiss state pension and was awarded the university’s semester prize.